Privacy Policy

Introduction

Welcome to Trendup Designs (referred to as “we,” “us,” or “our”). We value your privacy and want to ensure you are aware of how we collect, use, share, and protect your personal information. This Privacy Policy describes our practices regarding the information we may collect when you visit our website, make purchases, and interact with us. By using TrendUpDesigns.com, you agree to the terms and conditions outlined in this Privacy Policy.

Information We Collect

1) Personal Information: When you visit our website, place an order, or interact with us, we may collect personal information such as your name, email address, shipping address, and phone number.

2) Payment Information: To process your orders, we collect payment information, which may include your credit card number, billing address, and other relevant payment details. Please note that we do not store your payment information; it is securely processed by our payment gateway.

3) Order Information: We collect information related to your orders, including product details, order history, and delivery preferences.

4) Communication: We may collect information from your interactions with our customer support team or when you subscribe to our newsletter. This includes email correspondence and chat transcripts.

How We Use Your Information

We use the information we collect for the following purposes:

1) Order Fulfillment: We use your personal and order information to process and fulfill your orders, including printing and shipping via our Printify dropshipping platform partner.

2) Customer Support: We use your information to provide customer support and address any inquiries, concerns, or requests you may have.

3) Communication: We may use your email address to send you updates, newsletters, and promotional offers if you have opted in to receive such communications. You can opt-out at any time by following the unsubscribe instructions in the emails you receive from us.

4 ) Website Improvement: We may use anonymized and aggregated data to analyze website usage patterns and improve our website’s functionality and user experience.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

1) Service Providers: We share your information with our service providers, including Printify, to fulfill your orders and provide essential services. Please note that Printify will have access to your shipping address for order fulfillment.

2) Legal Compliance: We may share your information with law enforcement agencies or other third parties if required by law or to protect our rights, privacy, safety, or property.

Returns and Refunds

Since all our products are printed on demand and shipped by Printify, returns and refunds are only applicable in the case of damaged or defective products. If you receive a damaged or defective item, please contact us within 14 days of receiving your order to initiate a return or refund.

Security

We take the security of your information seriously and implement appropriate measures to safeguard it. However, no data transmission over the internet can be guaranteed to be completely secure. Please be aware that any information you transmit to us is at your own risk.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page, and the revised policy will be effective immediately upon posting.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the information we collect, please contact us at info@trendupdesigns.com.

Thank you for choosing Trendup Designs. We appreciate your trust in us!

Last Updated: 20-08-2023